Dynamic Transcoding
Automatic codec conversion between G.711, G.729, Opus, and other formats
Global SIP Platform - Class 4 SIP Cloudswitch
Not just a box - Sophisticated cloud-based communications platform for routing and billing calls
Customer Portal Features
Real-time Dashboard
Monitor channels, CPS, and call attempts with interactive charts and real-time data visualization. Get instant insights into your network performance.
Self-Service Management
Empower customers to manage credit, process top-ups, access rate decks, analyze CDRs, and validate CLIs directly through an intuitive interface.
Statistics & Reporting
Real-time Metrics
Monitor ASR, ACD, NER metrics in real-time with customizable thresholds and alerts.
Historical Data
Access comprehensive historical data for trend analysis and accurate forecasting.
Profitability Analysis
Multi-dimensional analysis tools to identify your most profitable routes and customers.
Rate Management
Dynamic Rate Decks
Create and manage multiple rate decks with flexible pricing models. Apply different rates based on time of day, call volume, or customer tier.
Bulk Rate Management
Import, export, and update thousands of rates simultaneously. Easily manage complex rate structures with our intuitive bulk editing tools.
Intelligent Routing
Least Cost Routing
Automatically select the most cost-effective routes while maintaining quality standards for maximum profitability.
Quality-Based Routing
Route calls based on carrier quality metrics like ASR, NER, and MOS scores to ensure optimal call quality.
Advanced Routing Rules
Create complex routing strategies with failover capabilities, time-based routing, and load balancing across carriers.
Profit Optimization
Margin Analysis Tools
Our sophisticated margin analysis tools provide real-time insights into your most profitable routes and customers.
- Real-time profit margin calculations per call
- Detailed profitability reports by destination
- Customer revenue and margin tracking
Automated Rate Optimization
Let our system automatically adjust your routing strategies to maximize profits while maintaining quality standards.
- AI-powered rate suggestions
- Dynamic margin thresholds
- Competitive rate analysis
Core Platform Features
Carrier-Grade Reliability
Built on a distributed architecture with automatic failover and load balancing to ensure 99.999% uptime and zero call loss during system maintenance.
Advanced Billing Engine
Sophisticated billing system with real-time credit control, flexible rating, and support for prepaid, postpaid, and hybrid billing models.
Technical Capabilities
Multi-Protocol Support
Full support for SIP, WebRTC, H.323, and MGCP with seamless protocol interworking.
Advanced Security
TLS/SRTP encryption, fraud detection, DDoS protection, and comprehensive access controls.
Scalable Architecture
Horizontally scalable to handle from hundreds to millions of calls with consistent performance.
Media Processing
Transcoding & Media Handling
Our platform offers comprehensive media processing capabilities to ensure optimal call quality across diverse networks.
- Support for all major codecs (G.711, G.729, Opus, etc.)
- Real-time transcoding with minimal latency
- Adaptive jitter buffering for optimal audio quality
Advanced Media Features
Enhance your service offerings with our advanced media processing capabilities.
- Call recording with secure storage options
- Conference bridging for multi-party calls
- DTMF detection and generation
Common VoIP Challenges Solved
Call Quality Issues
Our platform addresses common call quality problems through:
- • Intelligent codec selection based on network conditions
- • Advanced packet loss concealment
- • Dynamic jitter buffer management
- • QoS tagging and traffic prioritization
Security Vulnerabilities
Protect your communications with our comprehensive security features:
- • TLS/SRTP encryption for signaling and media
- • Real-time fraud detection and prevention
- • DDoS protection with traffic filtering
- • IP-based access controls and rate limiting
Advanced Troubleshooting
Detailed Call Logs
Comprehensive call logs with SIP traces, media statistics, and quality metrics for rapid issue identification.
Real-time Monitoring
Live monitoring of call flows, network performance, and system resources to catch issues before they impact service.
Automated Recovery
Self-healing systems that automatically detect and recover from failures without service interruption.
Expert Support
24/7 Technical Support
Our team of VoIP experts is available around the clock to help you resolve any issues that may arise.
- Direct access to senior engineers
- Multiple support channels (phone, email, chat)
- Guaranteed response times based on issue severity
Proactive Monitoring
We don't just wait for problems to occur - we actively monitor your system to prevent issues.
- Automated anomaly detection
- Predictive maintenance alerts
- Regular system health reports
Media Processing
DTMF Security Filtering
Detection and blocking of suspicious DTMF patterns
Global Media Infrastructure
Our global network of media points ensures optimal call quality and reduced latency by processing media closer to end-users:
Strategic Geographic Distribution
50+ points of presence across 6 continents for reduced media latency
Proximity Routing
Automatically route calls through nearest ingress/egress point to participants
Resilient Infrastructure
Automatic failover between media points during regional disruptions
Security Features
YubiKey Hardware Security
Hardware-based two-factor authentication using YubiKeys
Biometric Authentication
Fingerprint and facial recognition for system access
Real-time DDoS Protection
Dynamic mitigation of volumetric DDoS attacks including:
- Instant detection of UDP reflection attacks using DNS/CLDAP/SNMP
- Mitigation of small packet-sized attacks (<100 bytes)
- ACL policing to block traffic from untrusted sources
- Rate limiting on signaling packets to maintain service availability
Advanced DDoS Protection
Multi-layered adaptive defense against sophisticated attacks:
- Priority-aware packet policing to protect legitimate traffic
- Application-level CAC (Call Admission Control) for bandwidth/session limiting
- IP address learning to dynamically recognize trusted peers
- Protocol hardening recommendations (TCP transport + TLS/SRTP encryption)
DNO/DNC Filtering
Combined Do Not Originate and Do Not Call list management with real-time enforcement
Media IP ACLs
Comprehensive IP-based access controls for media streams with advanced geo-fencing and network intelligence
Granular IP Blocking Capabilities
- Block Management
- Define precise IP range restrictions using CIDR notation (e.g., 192.168.1.0/24, 10.0.0.0/8)
- Support for both IPv4 and IPv6 address ranges
- Hierarchical rule processing for efficient large-scale blocking
- Real-time CIDR block updates without service interruption
- Datacenter-Based Filtering
- Block traffic originating from specific cloud providers and hosting facilities
- Comprehensive database of major datacenters (AWS, Azure, Google Cloud, DigitalOcean, etc.)
- Automatic detection of VPS and dedicated server IP ranges
- Protection against automated attacks from compromised cloud instances
- Geographic Access Control
- Country-level blocking with ISO 3166 country code support
- Regional restrictions (EU, APAC, Americas) for compliance requirements
- City and state-level granularity for precise targeting
- Real-time IP geolocation updates for maximum accuracy
- ASN-Based Network Control
- Block entire Autonomous System Numbers (ASNs) to prevent access from specific network operators
- Target VPN providers, proxy services, and anonymization networks
- ISP-level filtering for regional content licensing compliance
- Protection against traffic from known malicious network operators
Advanced Features
- Dynamic Threat Intelligence
- Integration with threat intelligence feeds for automatic malicious IP blocking
- Reputation scoring based on historical attack patterns
- Automatic blocking of Tor exit nodes and known proxy services
- Real-time updates from global security databases
- Whitelist Override Capabilities
- Priority whitelist rules that bypass all blocking mechanisms
- Support for trusted partner networks and content delivery networks
- Emergency access provisions for critical business operations
- Granular permissions for specific media content types
- Performance Optimization
- Edge-based processing for minimal latency impact
- Cached decision engine for high-volume traffic scenarios
- Bandwidth-aware filtering to maintain streaming quality
- Load balancing integration for seamless failover
Biometric Authentication
Fingerprint and facial recognition for system access
Caller ACLs
Granular control over authorized calling numbers
- Verified source number validation
- Country/region-based calling restrictions
- Pattern matching (+1*, *900*, etc)
Callee ACLs
Whitelist/blacklist controls for destination numbers
- Restricted number blocks (premium, emergency etc)
- Destination-specific geo-fencing
- Time-of-day based restrictions
Regulatory Compliance Verification
Our automated compliance health check verifies regulatory standing and authenticity of carriers and customers. This system performs comprehensive validations during onboarding and continuous monitoring to prevent non-compliant actors from operating in our network.
Entity Identification
Validate legal existence and associations:
- Business registration validation
- UCC lien and bankruptcy checks
- TIN/EIN verification
Regulatory Registration
Validate presence in:
- FCC Robocall Mitigation Database
- State PUC registrations
- Industry blacklist monitoring
Address Verification
Compare FCC registration, robocall mitigation, and user profile addresses
Compliance Checks
Perform STIR/SHAKEN, 10DLC, and Red Rural Act compliance validation
Compliance Scoring
Calculate overall regulatory compliance score based on check results
Results & Reporting
Store results and generate compliance summary with recommendations
Automated Legitimacy Verification
Our system performs these compliance checks automatically during customer/provider onboarding and recurring daily validations. Operation privileges are dynamically adjusted based on compliance status:
Onboarding Screening
Full compliance verification before activation
Liveness Checks
Daily verification of ongoing compliance
Fraud Prevention</>
Automated suspension for violations
Key Verifications Performed
- Provider license validity across operational jurisdictions
- TIN/SSN matching with government databases
- SMS/10DLC brand registration validation
- Ownership structure transparency checks
AI/ML Telecommunications Intelligence
Telecom-Specific AI Models
Predictive Route Selection
AI models predict optimal carriers based on historical success rates and real-time network congestion patterns
Voice Quality Prediction
ML-powered R-factor forecasting models preemptively detect potential quality degradation before calls route
Traffic Pattern Analysis
Time-series forecasting anticipates traffic spikes and automatically scales media resources 2 hours in advance
Custom Model Development
- Proprietary models trained on 3+ billion call records for telco-specific parameters
- Carrier performance prediction using temporal graph neural networks
- Dynamic rate optimization based on elasticity modeling and competitor pricing
Security AI Models
Anomaly Detection Engine
Real-time monitoring detects deviations from normal call pattern behaviors and SIP traffic baselines
Fraud Prediction System
Predicts suspicious activity using ensemble models analyzing 17+ signaling and traffic metrics
Robocall Fingerprinting
Acoustic ML models identify synthesized voices and robocall patterns with 98.7% accuracy
Security Model Features
- Self-improving attack signature database with federated learning
- Protocol behavior anomaly detection at packet-level granularity
Advanced Threat Prevention
- Real-time SIP attack classification with contextual threat assessment
- Zero-day exploit prediction via sequence anomaly detection
Model Governance & Operations
Continuous Training
Daily model retraining with 100M+ new call records
Explainability Engine
Transparent AI decision reporting with feature impact analysis
Performance Monitoring
Real-time model drift detection with auto-remediation
Transparent Pricing
Enterprise-grade SIP switching with simple per-minute billing
Ready to Transform Your VoIP Infrastructure?
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